MAIL ORDER PHARMACY SERVICES
- Shopping by physically going to the stores is slowly becoming out-of-date. Browsing through websites, leveraging the freedom of mobility, and just waiting for the products to be delivered at your doorstep has become the smart way to shop, save money, and make better use of time. With a majority of the retail industry going online, the pharmacy industry has found its calling. Mail Order Pharmacy caters to customers from every segment, right from the ones who need continuous medical support, to the ones who want some off-the-shelf medicines.
- But as a pharmacist, do you have the bandwidth to cater to these online consumers? Does your staff have the necessary skills to manage online orders? If you want your staff to focus on the already established business and leave the hassle of checking online prescriptions, taking authorizations, etc., to a reliable service provider, you are at the right place. Flatworld Solutions offers pharmaceutical business services and has the subject matter expertise in the field of medicine, and a reliable process deployment service for the time-sensitive pharmaceutical industry.
- Mail Order Management Services We Offer
- We at Flatworld Solutions are a mail order pharmacy service provider with proficiency in supply chain management, logistics, administration, pharmacy management, and healthcare operations. They have 18 years of knowledge in resolving challenges with mail order pharmacy solutions. Our services include –
1. Triage- Consumers or physicians send their medicine requests through prescription forms. Every document received is scanned and scrutinized. This process doesn’t have any manual intervention and calculates the urgency of the treatment based on a pre-defined triage degree. At Flatworld, we automate it using a bar code reader and optical character recognition technology, which ensures that more time is saved and the chances of error are reduced.
2. Refill Request Management- For consumers who like medicines to be delivered at regular intervals, we offer efficient refill order services. Every refill order is thoroughly scrutinized by our pharmacists before being processed and delivered. This process demands thorough operational efficiency and we take care to deliver just that.
3. Authorization & Billing Management- To make the process of order fulfillment faster, we have a process in place that takes care of authorizations by faxing the forms directly to the concerned physician. All this happens through our authorization management service which is complete with tracking, verification, approvals, follow-ups, and on-time delivery.
4. Timely Authorization- If your medications must reach without delays, the delivery must be authorized and tracked point to point. This is what we do at FWS. Our team will contact physicians to obtain authorization before dispatching sealed documents for on-time approval. Thereafter, we will track the document at each stage in the logistics chain till it is handed out to your address.
5. Convenient Prescription Home Delivery- If you want up to 3 months of prescriptions delivered to your doorstep from a registered pharmacy, we can help you track the consignment via a tracking app. The benefit of choosing a mail order pharmacy company like ours is that you can select prescriptions and medications you want to be delivered and allow a day or two to fulfill delivery within the time through a reliable logistics partner.